Part-time Community Coordinator
available in cities across the US
regional

To be considered for the Part-time Community Coordinator position, please complete our Applicant Questionnaire HERE. Thank you for your interest in working with CLUBWAKA!

Requirements
The Community Coordinator position requires approximately 5-15 hours per week for each CLUBWAKA league you are assigned during the league’s season. A minimum of 2 years of direct customer service experience is required. A background in sales, marketing, public relations or sports/recreation management is preferred but not required.

Community Coordinators will complete training through the Training Department as well as on-the-job training with their manager. Continual training and timely completion of stages is necessary to ensure customer service quality.

SEE BELOW FOR A LIST OF CLUBWAKA MARKETS

Responsibilities

  • Provide proactive customer service via face-to-face, phone, and e-mail communication to players, league volunteers and team captains.
  • Attend all games, parties, charity events and volunteer committee meetings, both during and off-season.
  • Communication and management of CLUBWAKA processes including recruitment, registration, and the league volunteer committee (a group of players who jointly help coordinate the activities of a CLUBWAKA league).
  • Manage by review and approval of request and release of all league funds from the Finance Department to the League volunteer committee.
  • Manage multiple customer relationships including players, vendors, partners, and internal CLUBWAKA staff.
  • Provide reactive customer service by solving issues that may arise via phone, email or in person.
  • Order, inventory, and distribute league T-Shirts, and Referee Shirts through CLUBWAKA processes.
  • Weekly meetings with your Community Manager.

Additional Responsibilities Pre Season, During Season, and Post Season

  • Procure and secure field and bar partners for potential league(s) if not already in place and actively seek alternatives to allow for new league growth and/or replacement fields and bars.
  • Recruit potential players through CLUBWAKA best practices, including internet groups, proactive marketing in the community including bar visits and street teeming activities.
  • Manage the registration process for each league.
  • Manage bar relationship and communicate with league bars during the season to ensure player satisfaction, bar satisfaction, and a successful partnership.
  • Assist in regional event planning as needed.
  • Assist with Media Relations as needed.
  • Ensure all league contracts and league documents are properly filed with CLUBWAKA.
  • Marketing for growth of your assigned leagues utilizing CLUBWAKA approved flyers and player recruiting methods for upcoming seasons.
  • Research and secure playing fields for future seasons.

FULL LIST OF MARKETS

  • Albany
  • Albuquerque
  • Annapolis
  • Atlanta
  • Austin
  • Bay Area
  • Boston
  • Burlington
  • Cape Coral
  • Charlotte
  • Chicago
  • Connecticut
  • DC
  • DFW
  • Hampton Roads
  • Houston
  • Hudson Valley
  • Jacksonville
  • Las Vegas
  • Montgomery
  • New Orleans
  • Orlando
  • Phoenix
  • Portland, ME
  • Portland, OR
  • Raleigh
  • Richmond
  • Salt Lake City
  • San Diego
  • Santa Barbara
  • Seattle
  • SoCal
  • South Florida
  • Tampa
  • Tucson
  • Tulsa
  • Twin Cities
  • West Chester
  • Wilmington