Please see below for frequently asked questions regarding the registration process at CLUBWAKA.com. If you do not see the answers to your question here, feel free to contact us and we’ll be happy to help you.
CLUBWAKA Registration FAQ’s
Q: What is included in a CLUBWAKA registration?
CLUBWAKA activities generally include weekly games plus playoffs, a team shirt for each player, planned parties, and weekly food & drink specials at your league’s sponsor bar.
Q: When I register, what information does CLUBWAKA keep and what do they do with it?
Q: What is CLUBWAKA’s refund and cancellation policies?
You can view CLUBWAKA’s refund and cancellation policies HERE.
Q: What other policies do CLUBWAKA’s activities follow?
Click here for details on CLUBWAKA policies in regards to alcohol, field regulations, shirts, protests, cancellations, paper forfeits, player eligibility, roster violations, league sizes, roster additions, and sponsorships.
Q: I don’t know anyone. How can I get on a team??
CLUBWAKA specializes in finding teams for individuals. Just sign up as Free Agent and we’ll work to find a spot for you either on an existing team or if we have enough individuals, we’ll make a new team. Many of our long time players started out in CLUBWAKA as Free Agents placed on teams. As a Free Agent, we’ll contact you via email 3-4 days before the league starts with your team information and other details.
CLUBWAKA places, to the best of its ability, individuals on a “first come, first serve” basis. We are not always able to place all individuals. Individuals will be be provided a refund if we are unable to place you on a team. In coed leagues, a guy has a MUCH better chance of finding a team if signing up in a Small Group with a female. Please see below for all registration types.
- Free Agent – I want to join a team by myself
- Small Group – I want to be placed on a team with one or more friends.
- Team – I have a full team and I will either pay the entire fee or have my friends sign up individually.
Q: What happens if I’m not placed on a team??
We do our best to place everyone on a team. In the event that we are unable to place you, we will give you the options of transferring to another league, a CLUBWAKA credit toward a future league or a full refund.
Q: Is there a sign-up deadline?
Sign up deadlines are usually 7 days prior to the start date of a league. This may vary due to how quickly the league is filling. Please note that many leagues sell out well in advance so make sure to sign up early.
Q: How do I edit my roster/Add players to my team?
Team captains do not need each person’s information. Each member of the team will register themselves onto the team roster through the activity page or by the email invite sent out by the captain.
Small group members will just need the name of the small group and name of person who created the group.
Expect to receive your roster assignment via League Information + Schedule email sent no later than 3 days prior to the start of your league.
Q: What if it rains on the night I’m playing?
Do not assume the games are cancelled if it is raining where you are. We try our best to get games in and may wait until closer to game time to cancel a game. Please remember, sometimes game cancellation is out of our control. We use a number of city fields where the city will close the field due to the weather, even though you may think it is playable. If games are rained out, we will email the league, post inside of the league Facebook groups, and call/text team captains.
Q: What happens after I register? When will I know about my schedule??
You will receive a confirmation email shortly after registering. About 3 days before the start of the league, you will receive a League Information + Schedule email.
If you have any questions in the meantime, you can reach out to your local League & Social Manager for assistance.
Q: What are the team captain’s responsibilities?
Team captains should make sure that they have enough players to field a team each week by emailing the team and taking “roll call.”
Should there be any questions or concerns over the course of the league, it is the team captain’s responsibility to contact CLUBWAKA.
Q: What is a sponsor bar?
For all of our leagues we promote a sponsor bar. This is a place for all teams to go and get food or drink specials at a great bar close to the facility. Check the description for your league to see your specific sponsor bar and the specials they offer.
Q: If I sign up as a free agent or small group, am I guaranteed to get on a team??
No. But we will do our very best and if we can’t, we will issue you a full refund.
Due to the large number of males that sign up, free agent females and small groups with females in them have a better chance of getting placed on a team.
Q: How long do we play for?
Most of our leagues run between 45 minutes to one hour. We list a window of time that each league runs for, and you will within that time frame. Your game times will rotate each week throughout the season. Games for timed sports (soccer, basketball, football) can be either 20, 22, or 25 minute halves depending on the league/sport.
Q: How do we get our t-shirts?
Your team shirts will be delivered by a CLUBWAKA representative at the first game of the league.
The Tournament FAQ page is coming soon. In the meantime, if you have any rules questions please contact our Tournaments Team.